PAC publishes report on organisational change
20th May 2019
PAC has published a report focussing on the themes of Organisational Culture
and Corporate Learning.
PAC is supportive of the Chief Executive’s proposals to change ways of working
to reduce duplication, work more collaboratively and reduce waste and
inefficiencies. But it wants to see real
progress in how ‘Team Jersey’ and the Target
Operating Model (TOM) translate into action and to assess what the Chief
Executive and senior officers have achieved so far.
Chairman of the PAC, Senator Sarah Ferguson, stated:
is an island of only 105,000 people so over-complicated changes are
counterproductive. Furthermore, improvements in KPIs affect management targets
and are not the same as better outcomes for the public.
PAC concludes that the Chief Executive should be given time to demonstrate his
ability to deliver the necessary changes before the PAC assesses the
programme’s value for money overall. But change is not just about structural
changes to the organisation, it’s about changes in behaviour and attitudes of
the people working in the organisation – and positive changes can only be
achieved if the staff feel valued and listened to.”
Back to news